Protection of Personal Information

Doing business with a financial institution involves providing information about you. At Peoples Credit Union, you have control over how your information is obtained, used and given out. Your information is kept confidential and your privacy is protected.

We obtain information about you:

• To understand your needs and to develop, offer and manage products and services that meet those needs;
• To determine the suitability and your eligibility for member products and services;
• To evaluate your credit standing and to share or exchange reports and information with credit reporting agencies;
• To detect and prevent fraud, and to help safeguard the financial interests of the credit union and its members;
• To meet legal and regulatory requirements.

Your credit union Board of Directors has adopted the Credit Union Code for the Protection of Personal Information, related Policies, and appointed a Privacy Officer.
Here is a summary of the 10 Principles of the Credit Union Code for the Protection of Personal Information.

1. Accountability – We have designated a Privacy Officer who is accountable for the credit union’s compliance with the principles of the Code.

2. Identifying Purposes – The purposes for which personal information is collected shall be identified by the credit union at or before the time the information is collected.

3. Consent – We require your knowledge and consent for the consent for the collection, use and/or disclosure of personal information.

4. Limiting Collection – The collection of personal information shall be limited to that which is necessary for the purposes identified by the credit union. Information shall be collected by fair and lawful means.

5. Limiting Use, Disclosure and Retention – Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the member or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.

6. Accuracy – Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

7. Safeguards – Personal information shall be protected by security safeguards appropriate to the sensitivity of the information. The credit union will apply the same standard of care as it applies to safeguard its own confidential information of a similar nature.

8. Openness – The credit union shall make readily available to members specific, understandable information about its policies and practices relating to the management of personal information.

9. Individual access – Upon request, a member shall be informed of the existence, use, and disclosure of their personal information, and shall be given access to that information. A member is entitled to question the accuracy and completeness of the information and have it amended as appropriate on proof of inaccuracy.

10. Challenging Compliance – A member shall be able to question compliance with the above principles to the Privacy Officer accountable for the credit union’s compliance.